Terms of service

Last updated: June 2026

This website, bluerien.com, is operated by Velanqo LLC, doing business as Bluerien (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the site, including any purchase you make. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. Eligibility & Acceptance

By using this site, you confirm that you are at least the age of majority in your state of residence or that you have parental/guardian consent to use the site and make purchases. If you use the site on behalf of a business, you confirm you have authority to bind that business to these Terms.

2. Account Registration

You may be able to create an account to check out faster and track orders. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at support@bluerien.com if you suspect unauthorized use.

3. Products, Descriptions & Pricing

We strive to display product information, including pricing and availability, as accurately as possible. All prices are listed in US Dollars (USD) and may change without notice; price changes will not apply to orders already confirmed. In the event of a pricing or listing error, we reserve the right to cancel affected orders, and you will be refunded in full.

4. Orders & Payment

Placing an order is an offer to purchase, which we may accept or decline at our discretion (for example, in cases of suspected fraud, pricing errors, or product unavailability). Payment is due in full at checkout. Payment card information is transmitted using SSL encryption and is never stored directly by us.

5. Shipping & Delivery

Shipping methods, costs, carriers, and estimated delivery times are described in our Shipping Policy, which forms part of these Terms.

6. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Refund Policy, which forms part of these Terms.

7. Prohibited Uses

You agree not to use the site to:

  • Violate any applicable law or regulation
  • Infringe our intellectual property or that of any third party
  • Transmit any virus, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems or another user's account
  • Use automated means (bots, scrapers) to access the site without our permission
  • Engage in fraudulent transactions or misuse promotional offers

8. Intellectual Property

All content on this site, including text, graphics, logos, product images, and software, is the property of Velanqo LLC or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

9. User-Submitted Content

If you submit reviews, comments, or other content to the site, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our business. You are solely responsible for the content you submit and confirm you have the right to share it.

10. Third-Party Links

Our site may contain links to third-party websites. We do not control and are not responsible for the content, policies, or practices of any third-party site.

11. Disclaimer of Warranties

Our site and products are provided “as is” and “as available,” without warranties of any kind, express or implied, except as required by applicable law. We do not warrant that the site will be uninterrupted, error-free, or secure.

12. Limitation of Liability

To the fullest extent permitted by law, Velanqo LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products purchased through it. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold Velanqo LLC harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of the site.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles, and applicable U.S. federal laws. Any dispute arising from these Terms or your use of the site will be resolved through the state or federal courts with jurisdiction over Wyoming, unless applicable consumer protection law provides otherwise.

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

16. Changes to These Terms

We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated Terms. The “Last updated” date above reflects the most recent revision.

17. Contact

Questions about these Terms? Contact us at support@bluerien.com or +1 (332) 378-1649.

Customer Service & Contact

Brand Bluerien
Legal entity Velanqo LLC
Registered address 30 N Gould St Ste R, Sheridan, Wyoming 82801, United States
Email support@bluerien.com
Phone +1 (332) 378-1649
Hours Mon–Fri, 9:00 AM–5:00 PM (Pacific Time). Closed Saturday and Sunday.